Frequently asked questions

FAQs

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What is Modexus known for?

Modexus offers wellness supplements crafted by top leading scientists with premium natural, science-backed ingredients, focused on providing balanced nutrition for all life stages.

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Who can use Modexus products?

Children as young as 8 year- old's can use our products.

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How should I store Modexus supplements?

Store them in a cool, dry place away from direct sunlight.

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Are Modexus products natural and safe?

Yes, our products are 100% natural, vegan-friendly, and free from harmful additives. All supplements are manufactured in an FDA-registered, GMP-certified facility.

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Do Modexus supplements have side effects?

Our supplements are made from safe, natural ingredients. However, everyone’s body responds differently, so please consult with a healthcare provider if you experience any adverse effects.

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Are the ingredients non-GMO and allergen-free?

Yes, our products are made with non-GMO ingredients and are generally free of common allergens. Check the product label for specific information on allergens.

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When will my order ship?

Orders are shipped within 48 hours, Monday through Friday, between 8:30 AM and 6:30 PM Pacific Time. Orders placed on holidays may have a 2-day delay.

Q: Which carriers do you use?

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How long does shipping take?

Shipping times vary by location. Standard orders typically arrive within 5-7 business days, and expedited shipping options are available at checkout.

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Can I return a product if I’m not satisfied?

Yes, we offer a 60-day return policy. If you’re unsatisfied, please reach out to our customer service team for assistance.

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How long does it take to receive a refund?

Refunds are usually processed within 5-10 business days after we receive the returned item.

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How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use it to track the delivery status on our website.